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August 20, 2025

Why Thousands of Borrowers Rate United Finance 5 Stars

Hello from the team at United Finance! We know that needing a loan can be stressful. You’re not just looking for funds; you’re looking for a financial partner you can trust and feel good about working with. Every day, our goal is to be that partner for our neighbors in communities across Oregon, Washington, Idaho and Nevada.

We’re incredibly proud of the 5-star reviews our customers share online, but we want you to see for yourself what they’re saying. We read every single review, and we’ve noticed a few themes that come up again and again. Here’s a look at what makes the United Finance experience different, in our customers’ own words.

Fast, Simple Approvals

We understand that when you need a loan, you often need it now. Whether it’s for an emergency car repair or an unexpected bill, waiting weeks for an answer isn’t an option. That’s why we’ve built our loan process to be as quick and straightforward as possible.

What our customers say:

  • “Worked with them in the past and just recently. Never had an issue, always speedy and friendly. In and out in less than 30min.” (Andre De Necochea, June 19, 2025)
  • “Applied while at work, and was in and out not long after work with my funds! Definitely recommend!” (A.J Willis, July 1, 2025)
  • “This was the nicest company I’ve ever experienced. They made everything so simple. I applied for a loan and I got it the next day.” (Nichole Rhodes, May 14, 2025)

Real People in Your Corner

This is what makes us most proud. When you work with United Finance, you’re not dealing with a faceless algorithm or a national call center. You’re working with people who are part of your local community, people like Cassie, Matt, Kayla, and Brent, who our customers mention by name all the time because they provide real, human help.

What our customers say:

  • “I have gotten loans at other places in the past and the people were not as friendly or helpful as Kayla and Roxy have been to me. These ladies are the sweetest and need to be recognized for their hard work and dedication to your company.” (claysangel88, July 14, 2025)
  • “Just like that became family!!! The Manager Cassie Murdock is beyond amazing!!!” (A P, May 21, 2025)
  • “I drive from Chehalis (over an hour) just to use this location! Not only are they the best… Thank you Longview crew for always being amazing to us!” (TracyAnn Ochoa, July 10, 2025)

Transparent, Fair Terms

We believe you should feel completely confident and informed about your loan. There’s nothing worse than hidden fees or confusing terms that leave you with surprises. Our team takes the time to sit down with you and walk through every detail, ensuring you know exactly what to expect.

What our customers say:

  • “Brent made this process simple and efficient. He explained everything thoroughly and made sure I understood.” (Aisha Anderson, June 30, 2025)
  • “I worked with Cassie and she’s very kind, professional, and makes sure you understand what you’re signing up for. The process was quick and easy.” (Khai, May 23, 2025)
  • “Very helpful and a pleasure to work with. Thanks” (Jed Smith, July 3, 2025)

Flexible Payment Options

Life happens. We get it. A sudden job loss, an unexpected medical bill, or a family emergency can change your financial picture in an instant. While we can’t solve every problem, we can promise to listen with empathy. We are committed to working with our customers who stay in communication with us when they face challenges.

What our customers say:

  • “Nothing but respect for this company. They will work with you. They understand cost of living and America’s current economic situation.” (Matthew Mackenzie, June 24, 2025)
  • “Mr. Brent worked with me during the loss of several family members including my father. My loan was in default & they allowed more than 45 days for me to get current… A company with empathy for customers!!!” (Camellia McClendon, April 18, 2025)
  • “She turned a negative situation into a positive! I finally paid off my finance with just 4 checks…” (Sadie, July 16, 2025)

Friendly, Respectful Service

Above all, we believe every person who walks through our doors deserves to be treated with dignity and respect. It doesn’t matter what your credit score is or why you need a loan. Our goal is to provide a welcoming, friendly, and non-judgmental environment where you feel comfortable asking for help.

What our customers say:

  • “The first time I came in to make my payments in person I was so nervous and scared. That is when I met Erica at the front desk she was so helpful and nice that she drove away all the nervous thoughts going through my head.” (Thomas Cuff, May 14, 2025)
  • “The ladies are so amazing they listen and care.” (Honey Pie, April 29, 2025)
  • “Where do I start? Let me start by saying, it’s hard to believe companies like this still exist. The majority of corporate America has become so impersonal and numb to the realities we all face today. The wonderful people at United Finance… are truly amazing.” (Steve Elliott, April 11, 2025)

What to Expect When You Apply

If you’re thinking about applying for a loan, we want to make the process as clear as possible. Here’s a simple look at how it works:

  1. A Simple Start: You can begin by filling out our straightforward application online or by calling or visiting your local branch.
  2. A Personal Connection: Your application will be reviewed by a loan specialist from your own community, not an automated system. We’ll talk with you to understand your needs.
  3. A Quick, Clear Decision: Our team works efficiently to get you an answer, often within the hour you apply.
  4. No Surprises: If your loan is approved, we will personally walk you through the terms, payment amount, and schedule so you feel confident and informed before you sign.
  5. A Partner for the Long Haul: Our relationship doesn’t end when you receive your funds. Your local branch is here to support you with any questions you have throughout the life of your loan.

Ready to Take the Next Step?

If these stories sound like the kind of experience you’re looking for, we’re here to help. Our team is ready to listen to your needs and work with you to find a solution that fits your situation.

You can begin the process today in a way that’s most convenient for you:

Whether you choose to call, visit, or apply online, you’ll be connecting with a team that is dedicated to providing you with the fast, fair, and respectful service you deserve. We look forward to meeting you.